Frequently Asked Questions

Everything you need to know about your EnChroma shopping experience.

How long does shipping take for domestic orders?

Standard domestic shipping typically takes 3 to 5 business days. We also offer expedited shipping options at checkout if you need your items sooner.

What is your return and exchange policy?

We offer a 30-day return policy for all unworn items in their original packaging. You can initiate a return or exchange through our online portal for a full refund or store credit.

How do I know which size will fit me best?

Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to a similar garment you already own for the perfect fit.

Are your materials sustainably sourced?

Yes, EnChroma is committed to ethical fashion. We prioritize organic cotton, recycled polyester, and fair-trade certified factories to ensure high-quality, responsible production.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options via Klarna and Afterpay.

Can I track my order once it has been placed?

Absolutely. Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.